“Transforming internal operations with low-code and AI-driven governance.”
Many big companies and banks in the Philippines still struggle with slow, manual tasks in their middle-office operations. Kissflow aims to change that by offering a low-code and no-code platform. This tool helps businesses fix these bottlenecks without needing to replace their entire existing core systems. It is all about making internal work smoother and faster.
In an interview with Rakesh Nandakumar, Associate Vice President, APAC, for transformation to work, Kissflow suggests a 3P governance model: Platform, People, and Process. It is not just about buying software; it is about having the right people and the right steps in place. This is especially important for highly regulated industries where compliance and control are top priorities.
Instead of just being another software seller, Kissflow acts as a partner. They help companies set up Centers of Excellence. This encourages regular employees to build their own simple apps to solve daily problems. It is a cultural shift that turns a traditional office into a tech-driven workplace.
In the world of banking, the message is clear: banks must start thinking like tech companies to stay ahead. Kissflow encourages starting with low-hanging fruit—those small, daily tasks that do not touch the main banking core but take up too much time. Digitizing these first can lead to big wins in productivity.
AI plays a big role in the platform. Kissflow uses AI to turn old spreadsheets into digital workflows and provides smart suggestions to improve how work gets done. However, the human touch is still vital. AI handles the heavy lifting of data, but people still make the big, final decisions.
The clock is ticking for large enterprises. With the goal of 100% digital operations, Kissflow believes companies need to move fast. Those who do not digitize within the next few years might find themselves falling behind their faster, more tech-savvy competitors.
